Resolved Web Statistics Not Working

[nolyoly]

Hello, when I click web statistics all I get is an about:blank window that opens. I managed to get it to load an https page once. But, for some reason when I tried to add an exception for the security ticket it just kept redirecting back to that same screen to add an exception. So, I disabled SSL for that domain. Now I just get an about blank when clicking 'Web Statistics'.

I have it configured to run Webalizer. I've tried AwStats as well and get the same result. This is happening across all of my domains too.

 

[UFHH01]

Hi nolyoly,

pls. include corresponding ( domain - specific! ) log - entries from the folder

=> /var/www/vhosts/system/(subdomain.)YOUR-DOMAIN.COM/logs

... so that people willing to help you have something to start with their investigations together with you.

 

[nolyoly]

drwx------ 2 psaadm root 4096 Jul 25 03:49 .
drwx--x--x 7 root psaserv 4096 Jul 17 21:43 ..
-rw-r--r-- 2 root root 1592 Jul 25 11:23 access_log
-rw-r--r-- 2 root root 367065 Jul 25 03:49 access_log.processed
-rw-r--r-- 1 root root 0 Jul 25 03:49 access_log.stat
-rw------- 1 root root 0 Jul 25 03:49 access_log.webstat
-rw-r--r-- 2 root root 0 Jul 25 03:49 access_ssl_log
-rw-r--r-- 2 root root 16528 Jul 25 03:49 access_ssl_log.processed
-rw-r--r-- 1 root root 0 Jul 25 03:49 access_ssl_log.stat
-rw------- 1 root root 0 Jul 25 03:49 access_ssl_log.webstat
-rw-r--r-- 2 root root 3899 Jul 24 21:42 error_log
-rw-r--r-- 2 root root 0 Jul 25 03:49 proxy_access_log
-rw-r--r-- 2 root root 0 Jul 25 03:49 proxy_access_ssl_log
-rw-r--r-- 2 root root 0 Jul 17 21:43 proxy_error_log
-rw-r--r-- 2 root root 0 Jul 25 03:49 xferlog_regular
-rw-r--r-- 2 root root 254414 Jul 24 03:30 xferlog_regular.processed
-rw-r--r-- 1 root root 0 Jul 25 03:49 xferlog_regular.stat
-rw-r--r-- 2 root root 0 Jul 24 03:30 xferlog_regular.webstat

 

[UFHH01]

Hi nolyoly,

thank you very much for LISTING the existing logs, but you should be aware that this doesn't help much if you desire help with your investigations. Pls. consider to add the logs as attachments, or consider to post/quote corresponding entries of issues/errors/problems from your logs.

 

[nolyoly]

sorry. bit of a noob here. forgive me haha.

 

[UFHH01]

Hi nolyoly,

pls. consider to use the URL => https://aphiso.com/webstat and login with your domain specific system - user and it's password.


Pls. check as well, that needed apache - modules are installed and activated: => HOME > Tools & Settings > Apache Webserver

 

[nolyoly]

Hi nolyoly,

pls. consider to use the URL => https://aphiso.com/webstat and login with your domain specific system - user and it's password.


Pls. check as well, that needed apache - modules are installed and activated: => HOME > Tools & Settings > Apache Webserver

Which apache modules would be necessary for the web stats to run? I'm 99% sure I have all the necessary modules installed.

Also the webstat url doesnt work. I just get a blank screen.

 

[UFHH01]

Hi nolyoly,

Also the webstat url doesnt work. I just get a blank screen.

I can't confirm this statement, as the URL opens as expected, with the needed login - screen ( Google Chrome ). Pls. consider to test the URL with a different browser and consider as well to delete possible cookies and temporary internet files, stored locally on your computer.

Which apache modules would be necessary for the web stats to run?

The recommended apache version is "MPM-PREFORK", with these activated modules:

core_module (static)
mpm_prefork_module (static)
http_module (static)
so_module (static)
auth_basic_module (shared)
auth_digest_module (shared)
authn_file_module (shared)
authn_alias_module (shared)
authn_anon_module (shared)
authn_dbm_module (shared)
authn_default_module (shared)
authz_host_module (shared)
authz_user_module (shared)
authz_owner_module (shared)
authz_groupfile_module (shared)
authz_dbm_module (shared)
authz_default_module (shared)
ldap_module (shared)
authnz_ldap_module (shared)
include_module (shared)
log_config_module (shared)
logio_module (shared)
env_module (shared)
ext_filter_module (shared)
mime_magic_module (shared)
expires_module (shared)
deflate_module (shared)
headers_module (shared)
usertrack_module (shared)
setenvif_module (shared)
mime_module (shared)
dav_module (shared)
status_module (shared)
autoindex_module (shared)
info_module (shared)
dav_fs_module (shared)
vhost_alias_module (shared)
negotiation_module (shared)
dir_module (shared)
actions_module (shared)
speling_module (shared)
userdir_module (shared)
alias_module (shared)
substitute_module (shared)
rewrite_module (shared)
proxy_module (shared)
proxy_balancer_module (shared)
proxy_ftp_module (shared)
proxy_http_module (shared)
proxy_ajp_module (shared)
proxy_connect_module (shared)
cache_module (shared)
suexec_module (shared)
disk_cache_module (shared)
cgi_module (shared)
version_module (shared)
aclr_module (shared)
bw_module (shared)
cloudflare_module (shared)
fcgid_module (shared)
jk_module (shared)
perl_module (shared)
php5_module (shared)
python_module (shared)
rpaf_module (shared)
ssl_module (shared)

 

[nolyoly]

Got it working. I believe it was a problem with my browser as I'm actually running an old PPC Mac right now.