• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Webmail Broken After Upgrade

S

_spawn

Guest
After the upgrade, I cannot access the webmail; i get a dns error when it refreshes to the /horde directory; i get a dns error.??

Any suggestions??
 
That happened to me at first, so I stopped and restarted plesk, and httpd, and it seemed to work fine after that.
 
Try fingering your DNS server...is the response correct for the webmail subdirectory?

Originally posted by _spawn
no dice...did that; rebooted the box even
 
well am getting to the index file in the webmail directory; it is when it metarefreshes to the /horde directory is when it gives the dns error.
 
Well, a DNS error is typically local, please try fingering your DNS server...or if you give me your domain, I can finger it over here and make sure you have a CNAME or A record set correctly.

Originally posted by _spawn
well am getting to the index file in the webmail directory; it is when it metarefreshes to the /horde directory is when it gives the dns error.
 
OK, the dns servers are responding fine, and when I go there, it doesn't seem to be a DNS error...just a server not responding issue...

do a search around the forums for webmail breaking after an upgrade, if I remember correctly this is not an unusual issue.
 
I had the exact same problem. I tried stopping and starting the related services, but ended up having to reboot the box. Everything worked after that. Very strange....
 
Back
Top