WebMail Horde, Doesn't Send Emails

[Andrew_Pa]

Hello everybody.

I have a serious problem with my server.

I cannot send emails from any vhost through Webmail. If I use a mail client such as Outlook or Thunderbird, everything is fine. I am using Horde and the logs (/var/log/psa-horde/psa-horde.log) are :

Sep 25 13:10:30 HORDE [error] [imp] sendmail returned error code 127 [pid 16915 on line 754 of "/usr/share/psa-horde/imp/lib/Compose.php"]
Sep 25 13:18:25 HORDE [error] [imp] sendmail returned error code 127 [pid 21966 on line 754 of "/usr/share/psa-horde/imp/lib/Compose.php"]
Sep 25 13:18:28 HORDE [error] [imp] sendmail returned error code 127 [pid 18729 on line 754 of "/usr/share/psa-horde/imp/lib/Compose.php"]
Sep 25 13:18:31 HORDE [error] [imp] sendmail returned error code 127 [pid 15372 on line 754 of "/usr/share/psa-horde/imp/lib/Compose.php"]
Sep 25 13:20:24 HORDE [error] [imp] sendmail returned error code 127 [pid 22468 on line 754 of "/usr/share/psa-horde/imp/lib/Compose.php"]
Sep 25 13:24:16 HORDE [error] [imp] sendmail returned error code 127 [pid 22471 on line 754 of "/usr/share/psa-horde/imp/lib/Compose.php"]

I search but I don't find anything.

I there any way to solve my problem?

PS: I also did an update to the latest MU of Plesk Panel

 

[Andrew_Pa]

Does anybody can help with this problem, because server's webmail doesn't work?

Thank you very much!

 

[Nikolay.]

Please at least check that you can actually send mails via sendmail utility.

 

[Andrew_Pa]

Thank you very much for your answer.

Please can you tell me how can I check this?

 

[Nikolay.]

Something like the following command should suffice:

# printf "Subject: sendmail test\nFrom: mail1@from-domain.com\nTo: mail1@to-domain.com\n\nMessage body OK\n" | sendmail -t ; echo $?

Then check that mail1@to-domain.com actually received the mail. It is worth to check both cases - when this mailbox is local (resides on your server) and when it is external.

Obviously, mail1@from-domain.com and mail1@to-domain.com should be replaced with real addresses. The first one should (preferably) be local.

Post the command output and any new lines from /usr/local/psa/var/log/maillog if the mail will not be delivered.

 

[Andrew_Pa]

I run this command an the output is

-bash: sendmail: command not found
127

 

[Nikolay.]

Check whether sendmail is actually installed, it's permissions and it's package integrity. For a start, do:

# ls -al /usr/sbin/sendmail* /usr/lib/sendmail* ; which rpm && rpm -qf /usr/sbin/sendmail ; which dpkg && dpkg -S /usr/sbin/sendmail

Do you use Postfix or QMail?

 

[Andrew_Pa]

The Output of the command

lrwxrwxrwx 1 root root 30 Oct 9 2011 /usr/lib/sendmail -> /etc/alternatives/mta-sendmail
lrwxrwxrwx 1 root root 21 Oct 9 2011 /usr/sbin/sendmail.act -> /etc/alternatives/mta
-rwxr-xr-x 1 root root 273464 May 24 08:28 /usr/sbin/sendmail.postfix
/bin/rpm
postfix-2.8.4-12052415
/usr/bin/which: no dpkg in (/usr/local/sbin:/usr/local/bin:/sbin:/bin:/usr/sbin:/usr/bin:/root/bin)

I am using Postfix

 

[IgorG]

Check /etc/alternatives/mta symlink. It should be something like:

# ll /usr/sbin/sendmail
lrwxrwxrwx 1 root root 21 Apr 27 09:45 /usr/sbin/sendmail -> /etc/alternatives/mta

# ll /etc/alternatives/mta
lrwxrwxrwx 1 root root 31 Sep 26 05:40 /etc/alternatives/mta -> /usr/lib/plesk-9.0/psa-sendmail

# rpm -qf /usr/lib/plesk-9.0/psa-sendmail
plesk-mail-pc-driver-11.1.12-rhel5.build111120925.19

 

[Andrew_Pa]

Thank you very much for your answer!

At the folder /etc/alternatives/ the output of ls is

mta mta-mailq mta-newaliases mta-pam mta-sendmail
mta-aliasesman mta-mailqman mta-newaliasesman mta-rmail mta-sendmailman

When I try to enter mta-sendmail

-bash: cd: mta-sendmail: No such file or directory

The output of # ll /usr/sbin/sendmail

ls: /usr/sbin/sendmail: No such file or directory

From # ll /etc/alternatives/mta

lrwxrwxrwx 1 root root 26 Aug 12 09:25 /etc/alternatives/mta -> /usr/sbin/sendmail.postfix

And from # rpm -qf /usr/lib/plesk-9.0/psa-sendmail

error: file /usr/lib/plesk-9.0/psa-sendmail: No such file or directory

I cannot understand what happens....

How Can I fix it?

 

[IgorG]

Reinstall plesk-mail-pc-driver package. You can find it here for your OS and platform - http://64.131.90.31/PSA_11.0.9/
And do not forget install latest microupdate after that.

 

[Andrew_Pa]

I did

rpm -ivh --force plesk-mail-pc-driver-11.0.9-cos5.build110120608.16.x86_64.rpm

and then

yum update

I check the webmail now and everything working fine now!

Is there any problem that the output of

# ll /usr/sbin/sendmail

# ll /etc/alternatives/mta

# rpm -qf /usr/lib/plesk-9.0/psa-sendmail

are the same as before the installation?

 

[IgorG]

Reinstall all microupdates with

# /usr/local/psa/admin/bin/autoinstaller --select-product-id plesk --select-release-current --reinstall-patch --install-component base

It should be done after each manual package reinstalling.

 

[Andrew_Pa]

I am terrible sorry for asking so much questions

But when I run the command

BUSY: Update operation was locked by another update process.

Thank you so much for your patient

 

[IgorG]

http://forum.parallels.com/showthread.php?t=261638

 

[Andrew_Pa]

Thank you so much for your help!

Everything working fine now!