• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Webmail Not Working for On Subscription

AandCmedia

Basic Pleskian
I have multiple subscriptions on my server and all of the mare able to access their emails via webmail.domainname.com (with atmail) just fine. But just one of my subscriptions I get the following error:

Server responded: -ERR Login failed

I don't know why just one of the subscriptions is facing this problem!

Thanks
 
Solved the problem, it turns out if the subscription domain has capitals in it that does not play nice with the webmail settings!
 
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