webmail problem

[webjobs]

If I compose and send a message with webmail the following error appears:

There was an error sending your message: unable to add recipient
[name@domain.com]: Invalid response code received from server.

pls help me.

alessia

 

[swarm]

It's known issue and you can fix it with following command from %plesk_bin% folder: 'mchk.exe --all --fix=all'

 

[webjobs]

thanks for your reply.
i try your suggestion now my email can be sent by webmail, but the receiver doesn't receive my mail.

have you any suggestion?

alessia

 

[Rubal]

Are mails hitting the mail server's spool .. What do u get in Mail Server's Delievery Logs ?

Thanks

 

[webjobs]

where I can find Mail Server's Delievery Logs?

 

[Rubal]

Which mail server you are using ?

 

[webjobs]

horde

 

[Rubal]

Horde is WebMail ... I suspect you are running ME Std with your Plesk.. Isnt it ?

 

[Rubal]

Logs should be under

C:\[Your-ME-Installation-Path]\Logging\SMTP\

 

[webjobs]

I attach the last file found

 

[Rubal]

Attached what n where

 

[webjobs]

file

 

[webjobs]

right file

 

[webjobs]

first step

#Software: MailEnable SMTP Server Version 1.0a
#Version: 1.0
#Date: 03/13/06 15:00:07
#Fields: date time c-ip agent account s-ip s-port cs-method cs-uristem cs-uriquery s-computername sc-bytes cs-bytes cs-username
2006-03-13 15:00:07 213.52.169.239 SMTP-IN 195.245.116.25 432 MAIL MAIL+From:<inforequest@primelocation.com>+SIZE=1175 250+Requested+mail+action+okay,+completed WEBJOBSSRV01 43 53
2006-03-13 15:00:07 213.52.169.239 SMTP-IN 195.245.116.25 432 RCPT RCPT+To:<menaggio@trepievi.com> 250+Requested+mail+action+okay,+completed WEBJOBSSRV01 43 33
2006-03-13 15:00:07 213.52.169.239 SMTP-IN 195.245.116.25 432 DATA DATA 354+Start+mail+input;+end+with+<CRLF>.<CRLF> WEBJOBSSRV01 46 6
2006-03-13 15:00:07 213.52.169.239 SMTP-IN 195.245.116.25 432 DATA DATA 354+Start+mail+input;+end+with+<CRLF>.<CRLF> WEBJOBSSRV01 43 1175
2006-03-13 15:00:07 213.52.169.239 SMTP-IN 195.245.116.25 432 QUIT QUIT 221+Service+closing+transmission+channel WEBJOBSSRV01 42 6
2006-03-13 15:00:09 212.183.164.23 SMTP-IN 195.245.116.25 384 HELO HELO+ascari.interac.it 250+Requested+mail+action+okay,+completed WEBJOBSSRV01 43 24
2006-03-13 15:00:13 212.183.164.23 SMTP-IN 195.245.116.25 384 MAIL MAIL+FROM:<roberto.brusco@iwtsrl.it> 250+Requested+mail+action+okay,+completed WEBJOBSSRV01 43 38
2006-03-13 15:00:13 212.183.164.23 SMTP-IN 195.245.116.25 384 RCPT RCPT+TO:<info@ellegelle.it> 250+Requested+mail+action+okay,+completed WEBJOBSSRV01 43 29
2006-03-13 15:00:13 212.183.164.23 SMTP-IN 195.245.116.25

 

[webjobs]

1

first part of file

 

[webjobs]

2

2nd part

 

[webjobs]

Sorry, I can't attach file.

you can find it at:

http://www.webjobs.it/download/ex06031315.log

thanks a lot

 

[Rubal]

Is this ur server's IP '195.245.116.25'

 

[webjobs]

yes, my server's IP is '195.245.116.25'

 

[webjobs]

I have an other problem:
I receive to badmail@webjobs.it about 700 email like the following:

MailEnable: Message delivery has been delayed.

Message is waiting at webjobs.it for delivery to ..

Reason: Mail Server for angelfire.com could not be contacted at this time. MailEnable will keep trying to deliver this message and will notify you of any progress.


Message headers follow:

From: "Postmaster" <Postmaster>
To: <yvonneguerrerobt@angelfire.com>
Subject: Delivery Failure
Date: Mon, 06 Feb 2006 11:36:20 +0100
Message-ID: <2CC4DB19C75847349C18C71915DB3.MAI@webjobs.it>
Precedence: bulk

Why does happen this?

Plesk support has suggested to use mepurge.exe utility to delete messages in the bad mail directory.