Resolved "Webmaster" users can't see Tools & Settings and Advanced Monitoring sections?

[Pinocchio]

Hi,

On Plesk Obsidian 18.0.36, I added a new user with Webmaster capabilities but he can't see the Tools & Settings and Advanced Monitoring sections. I tried to change his role to Administrator, still can't see them. Is this normal?

 

[Kaspar]

The way Plesk manages users that have full administrator access (i.e have the same permission as a Root user) is a bit weird. There are "normal" user roles, such as Webmaster and confusingly also a role named Administrator who do not have permissions to access the Tool & Settings. As you've now discovered.

If you want to create additional administrator user with actual permissions to access the Tool & Settings and manage your server you can create these trough Tools & Settings > Additional Administrator Accounts.

 

[Pinocchio]

Thank you very much, I did what you suggested and it worked.