• We value your experience with Plesk during 2025
    Plesk strives to perform even better in 2026. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2025.
    Please take this short survey:

    https://survey.webpros.com/

Issue WHMCS Module Error: Unable to create account in Panel. The field 'username' is required.

Danielwinter

New Pleskian
Hello guys,
I hope i can post it here, because its more about WHMCS.

So,
I created a Plesk Server in WHMCS & the test Connection & everything works just fine. I added a plan in Plesk & added the Product in WHMCS.

But when somebody order the Package, it can't be created, because of the following Error: Module Create Failed - Service ID: 7 - Error: Unable to create account in Panel. The field 'username' is required.

What can be the Solution?

I know, the solution would be, adding a Username, but the Module has to automatically creating an Username, otherwise the automation doesn't make sense..

And Sorry for my bad english
 
Back
Top