• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Wizard returns to first page

M

Moise

Guest
Hi,

The server is Ms Windows 2003 R2 + Plesk 8.2 with latest hotfix + Licenced Sitebuilder 4 with latest hotfix.

When any user tries to edit/create his/her web site via Site Builder wizard, choosing design goes Ok but after adding the web pages, when you try to edit pages then applying changes, the wizard returns to the first page. This makes impossible to work with sitebuilder wizard.

Is there anybody who know the possible issue and fix ?
 
looks strange...

you know - after edit step there goes preview step

can you check in Admin Panel if preview of sites is working?
 
Very strange behavior. Please call our support team to resolve this problem.

p.s. If you didn't modify Sitebuilder configuration files - you can check "Application idle timeout" settings of Sitebuilder Application Pool in IIS. Sometimes server admins sets there very small value. So when you test Sitebuilder installation - asp.net working process dies and you lose your session.
 
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