Wordpress Toolkit - Error on creation

[dennisw]

Hi,

It seems that recently something went wrong on either my server or Wordpress Toolkit.

I was installing Wordpress on a new domain yesterday and ran into this error message:
Specified column "serverId" is not in the row

No matter what options I choose when installing Wordpress I got the error message.
I tried running a repair of Plesk but with no luck.

It seems to be something new because I was able to install Wordpress on another domain last month.

Does anyone know what causes this error?

Version Plesk Onyx v17.8.11_build1708180301.19 os_Ubuntu 16.04
OS Ubuntu 16.04.5 LTS

 

[IgorG]

If command

# plesk repair db

doesn't help, I suggest you ask the assistance of Plesk Support Team. Looks like there is database inconsistency which should be corrected directly on your server.

 

[dennisw]

Hi,

# plesk repair db
Did not seem to work. It found no issues.

I will try to contact my provider. Because of license was purchased thru a hosting provider it seems that I am not allowed to contact the support staff directly. Hopefully my provider have the knowledge to solve this.

Thanks so far!

 

[dennisw]

Okay so my reseller will now provide any support. Hopefully someone in this forum knows what to do

 

[dennisw]

If anyone else is having this problem I found a solution that worked for me.

I followed this guide Installing or removing extensions in Plesk throws error: file segments is not readable
That solved the problems with both Wordpress Toolkit and the fact that I could not install any extensions.