Issue You do not have permission to view this directory or page.

[Vishnugeny]

Hello,
When i try to login to the Plesk Control panel it shows the following error on page serverip:8443

You do not have permission to view this directory or page.

Please how to solve this case

Plesk onxy 17.8.11 Windows 2012 R2 Datacenter 64 Bit

 

[IgorG]

Try to do following: Go to Inetpub > vhosts > example.com > httpdocs > right-click and select Security > Edit > add IWPG_<ftpusername> then Apply

 

[Vishnugeny]

Try to do following: Go to Inetpub > vhosts > example.com > httpdocs > right-click and select Security > Edit > add IWPG_<ftpusername> then Apply

IWPG_ Which ftp username I need to add ?

 

[IgorG]

Which ftp username I need to add ?

username of this domain.
Also you can try this solution Unable to access Plesk after Plesk upgrade: You do not have permission to view this directory or page

 

[Vishnugeny]

username of this domain.
Also you can try this solution Unable to access Plesk after Plesk upgrade: You do not have permission to view this directory or page

Thanks it Solved it !

 

[Vishnugeny]

BIG TROUBLE AFTER DOING THE UPGRADE ALL THE RESELLER OR DOMAINS ARE LOST ITS SHOWS 0 HOW TO SOLVE IT

In Plesk Admin Portal I'm unable to find any domains or Resellers or Service plans but in the c:/intelpub/vhosts/ I can see the domain folders and files inside the domains

 

[IgorG]

Check this KB article Not all domains are shown in Plesk user interface

 

[Vishnugeny]

Check this KB article Not all domains are shown in Plesk user interface

It was in Service provider View only

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All things are Empty But in RDP Session I can see the site files

 

[IgorG]

Contact Plesk Support Team.

 

[Vishnugeny]

Contact Plesk Support Team.

How to contact Plesk Support ?

 

[IgorG]

Plesk Help Center

support.plesk.com

 

[IgorG]

How to get support directly from Plesk?

Question How to get support directly from Plesk? Answer Lease-type Plesk licenses purchased directly from Plesk running on supported Plesk version include full free support. Perpetual-type license...

support.plesk.com