• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. dash

    AWstats - bugfix or not

    awstats reports are generated inside statistics utility, which is executed every day by cron. To check does this task persist or not you can use Plesk GUI (Server -> Sheduled tasks -> choose_root_user) or execute crontab -lu root command. The corresponding task should be something like 50 0 *...
  2. dash

    ftptop from psa-proftpd broken

    Thank you for report. The problem is confirmed and will be fixed in Plesk 8.6.1
  3. dash

    spammers bypassing qmail logging

    What exactly OS and Plesk version do you use? (what is the output of #cat /usr/local/psa/version command)
  4. dash

    Autoinstaller broken on CentOS 5.2

    Do you mean that autoinstaller can't resolve dependencies to install Plesk, or autoinstaller binary fails itself? If this is a first case, could you please post here a part from autoinstaller output with error description.
  5. dash

    i need help

    you need to add guidcolumn into clients and domains tables in psa database 'VARCHAR(36) CHARACTER SET ascii COLLATE ascii_bin NOT NULL DEFAULT '00000000-0000-0000-0000-000000000000' Looks like upgrade procedure was failed on your server...
  6. dash

    plesk-daily statistics Segmentation fault

    The reasons of statistics execution fails can be different from server to server. So to diagnose the problem it is interesting to see output from statistics utility when it is running from console and fails. #/usr/local/psa/admin/sbin/statistics
  7. dash

    i need help

    httpsd.conf.def is processed during upgrade to make httpsd.conf So try to do the following: replace httpsd.conf with httpsd.conf.def and replace the following variables in it: @admin_root@ => /usr/local/psa/admin @admin_user@ => psaadm @admin_group@ => psaadm @fullhost@ =>...
  8. dash

    Spamassassin and Perl

    download perl package and try to reinstall it with rpm -Uhv --force <perl_package_file> command to reinstall libperl.so file. Also check that psa-spamassassin package is installed
  9. dash

    /var/lib/plesk/mail/auth is empty

    /usr/local/psa/admin/sbin/mail_auth_dump is a part of psa package. You can extract it from rpm package file. place it into the /usr/local/psa/admin/sbin directory and execute as root user. Execute mail_auth_dump utility. it will create /var/lib/plesk/mail/auth/passwd.db file. What...
  10. dash

    Plesk Update Error 8.3 to 8.4

    Try to create ~/.autoinstallerrc file with line ADDITIONAL_SOURCE="repomd,100,http://<desired_centos_mirror>" in this case autoinstaller will use <desired_centos_mirror> to find system packages.
  11. dash

    qmail and plesk problem

    what permission does Plesk setup on the assign file? For me it's # ls -l /var/qmail/users/assign -rw------- 1 root root 212 Jul 14 13:53 /var/qmail/users/assign and it's normal situation. of course, in this case qmail-smtp should be executed as root user from superserver. Do you have a...
  12. dash

    Plesk 8.4.0.1 Update is released

    Hmmm... It works fine for me. 8.4.0.1 is not a separate Plesk version in autoinstaller (page where you choose what version you whish to install) 8.4.0.1 mean "an update for Plesk 8.4.0 'Base' component" try to check updates for Plesk 8.4.0 version in autoinstaller after update...
  13. dash

    Disk usage at 0 :(

    only files which are owned by users with UID > 100 and apache user are taking into account during clients' disc usage calculation. for example files owned by root will be skipped.
  14. dash

    vhosts.conf ignored for subdomains

    Plesk generates Include /var/www/vhosts/(domain)/subdomains/(subdomain)/conf/vhost.conf directive only if /var/www/vhosts/(domain)/subdomains/(subdomain)/conf/vhost.conf file exists. so you need to create vhost.conf file and after that run /usr/local/psa/admin/sbin/websrvmng -a -v utility as...
  15. dash

    Cronjob File Permissions Query

    The cronjob created via Plesk will be executed as user which you have chose during task creation. So you need that executed script has 'read' and 'execute' permissions granted for the user. For example, if the script is placed inside httpdocs folder and if the ftp user name is mydomain the...
  16. dash

    Need smtp-auth logging

    It's a confirmed bug which will be fixed in Plesk 8.4.1 patch Thanks for report.
  17. dash

    PPWSE v1.1 problem

    PPWSE uses ftp connection to browse domains' content. Looks like your domain is unavailabe via ftp. Try to connect to the domian with any ftp client.
  18. dash

    smtp start scripts

    if you use Ubuntu or Debian it's a /etc/inetd.conf instead of /etc/xinetd.d/smtp_psa But it is not a startup script - it's a superserver config file.
  19. dash

    psahotfix 4 problem

    It is not a problem. On Debian and Ubuntu systems /etc/inetd.conf is used by Plesk and xinetd is running in compatibility mode. Installer removes this smtp_psa files because they are unused. Error message itself will be fixed in Plesk 8.4.1, but such messages does not indicate real errors -...
  20. dash

    receiving duplicate messages after update to 8.4

    I'm not sure, but as I remember, one of "4psa" (or other third-party) product cause similar behavior with Plesk 8.3 or later. It overides .qmail files generated by Plesk and this is a reason of double messages delivery. Check your cron tasks (from Plesk panel or with crontab -e -uroot command...
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