Plesk Update Error 8.3 to 8.4

[christiankr]

Please help I am getting the error below when trying to upgrade.

Error: Installation could not be started: Unable to install the "psa-8.4.0-cos5.build84080425.19.i586" package.
Not all packages were installed.
Please, contact product technical support..

Any help appreciated. Thanks Christian

 

[christiankr]

Sorry forgot to post the log file

Autoinstaller 3.3.0 (build at 2007-12-15 17:40 svn rev. 92085) started at (timezone EST) Wed Aug 6 08:57:23 2008
Command line args: /usr/local/psa/admin/bin/autoinstaller --enable-xml-output --source-type=plesk --target=/root/psa --select-release-id=PLESK_8_4_0 --notify-email=christiank@secureyourdomain.net --install-component=psa-autoinstaller --no-daemon

Try to find rcfile...
Autoinstaller rcfile not found.
Checking hostname is sucessfull.
Opsys detected as: os_name=Linux os_vendor=CentOS version=5.2 arch=i686 environment=
Final opsys (with overriding) is: os_name=Linux os_vendor=CentOS version=5.2 arch=i686 environment=
Downloading the file products.inf3: 100% done.
Downloading the file plesk.inf3: 62%..100% done.
Downloading the file sitebuilder.inf3: 35%..100% done.
Downloading the file sso.inf3: 11%..51%..100% done.
repository: Get brief packages info for all sources
Checking for installed packages...

Getting packages to installation list:
Get packages to installation from selected component base
Get packages to installation from selected component psa-autoinstaller
Warning: unresolved requires 'libgaim.so.0' from nautilus-sendto-0.7-5.fc6.i386
Warning: unresolved requires '/usr/bin/lp' from redhat-lsb-3.1-12.3.EL.el5.centos.i386
Warning: unresolved requires '/usr/bin/lpr' from redhat-lsb-3.1-12.3.EL.el5.centos.i386
Warning: packages conflict by files detected: package psa-8.3.0-cos5.build83071218.19.i586
conflict with package plesk-skins-8.4.0-0.95636.noarch
both have file /usr/local/psa/admin/htdocs/skins/aqua.compact/css/left/custom.css with different md5 sum.
Warning: packages conflict by files detected: package plesk-skins-8.4.0-0.95636.noarch
conflict with package psa-8.3.0-cos5.build83071218.19.i586
both have file /usr/local/psa/admin/htdocs/skins/aqua.compact/css/left/custom.css with different md5 sum.
A dependency problem is found: required package mysql-server-5.0.22-2.2.el5_1.1.i386 conflicts with mysql-5.0.45-7.el5.i386. No upgrade or obsolete solution was found for mysql. Try to add mysql to removable list.Problem occured during searching conflicts for package mysql-server-5.0.22-2.2.el5_1.1.i386The requested package "psa" could not be installed.
Searching problems for the "psa" package.
No suitable solutions were found for the "mysql-server >= 5.0.22" dependency.
The "mysql-server-5.0.22-2.2.el5_1.1.i386" package resolves "mysql-server >= 5.0.22".
Searching problems for the "mysql-server" package.
Packages "mysql-server-5.0.22-2.2.el5_1.1.i386" and "mysql-5.0.45-7.el5.i386" cannot be installed at the same time
.
The "mysql-server-5.0.22-2.2.el5_1.1.i386" package resolves "mysql-server >= 5.0.22".
Searching problems for the "mysql-server" package.
Packages "mysql-server-5.0.22-2.2.el5_1.1.i386" and "mysql-5.0.45-7.el5.i386" cannot be installed at the same time
.
Solution for dependency 'mysql-server >= 5.0.22' is not available.Can't select which of conflicting packages add to blacklist: mysql-server-5.0.22-2.2.el5_1.1.i386 or mysql-5.0.45-7.el5.i386: adding them both.
Unhappy catched; try to resolve again.
The requested package "psa" could not be installed.
Searching problems for the "psa" package.
No suitable solutions were found for the "mysql-server >= 5.0.22" dependency.
The "mysql-server-5.0.22-2.2.el5_1.1.i386" package resolves "mysql-server >= 5.0.22".
Searching problems for the "mysql-server" package.
Packages "mysql-server-5.0.22-2.2.el5_1.1.i386" and "mysql-5.0.45-7.el5.i386" cannot be installed at the same time
.
The "mysql-server-5.0.22-2.2.el5_1.1.i386" package resolves "mysql-server >= 5.0.22".
Searching problems for the "mysql-server" package.
Packages "mysql-server-5.0.22-2.2.el5_1.1.i386" and "mysql-5.0.45-7.el5.i386" cannot be installed at the same time
.
Solution for dependency 'mysql-server >= 5.0.22' is not available.Unhappy catched; try to resolve again.
Check package set before installation

Starting installation of packages
Warning: unresolved requires 'libgaim.so.0' from nautilus-sendto-0.7-5.fc6.i386
Warning: unresolved requires '/usr/bin/lp' from redhat-lsb-3.1-12.3.EL.el5.centos.i386
Warning: unresolved requires '/usr/bin/lpr' from redhat-lsb-3.1-12.3.EL.el5.centos.i386
Warning: packages conflict by files detected: package plesk-skins-8.4.0-0.95636.noarch
conflict with package psa-8.3.0-cos5.build83071218.19.i586
both have file /usr/local/psa/admin/htdocs/skins/aqua.compact/css/left/custom.css with different md5 sum.
Warning: packages conflict by files detected: package psa-8.3.0-cos5.build83071218.19.i586
conflict with package plesk-skins-8.4.0-0.95636.noarch
both have file /usr/local/psa/admin/htdocs/skins/aqua.compact/css/left/custom.css with different md5 sum.
prepareInstallStep: resolve results for package(s):
(b) /root/psa/PSA_8.4.0/dist-rpm-CentOS-5-i386/base/psa-8.4.0-cos5.build84080425.19.i586.rpm
Can't select which of conflicting packages add to blacklist: mysql-server-5.0.22-2.2.el5_1.1.i386 or mysql-5.0.45-7.el5.i386: adding them both.
The requested package "psa" could not be installed.
Searching problems for the "psa" package.
No suitable solutions were found for the "mysql-server >= 5.0.22" dependency.
The "mysql-server-5.0.22-2.2.el5_1.1.i386" package resolves "mysql-server >= 5.0.22".
Searching problems for the "mysql-server" package.
Packages "mysql-server-5.0.22-2.2.el5_1.1.i386" and "mysql-5.0.45-7.el5.i386" cannot be installed at the same time
.
Solution for dependency 'mysql-server >= 5.0.22' is not available.Problem occured during searching directly resolved dependencies for 'mysql-server >= 5.0.22' of package psa-8.4.0-cos5.build84080425.19.i586ERROR: Unable to install the "psa-8.4.0-cos5.build84080425.19.i586" package.
Not all packages were installed.
Please, contact product technical support.

 

[dash]

Try to create ~/.autoinstallerrc file with line
ADDITIONAL_SOURCE="repomd,100,http://<desired_centos_mirror>"
in this case autoinstaller will use <desired_centos_mirror> to find system packages.

 

[lyzias.morato]

What about this error:

===> Setting up file owners
===> Installing database
===> Installing configuration files
===> Registering services
Trying to register service psa-firewall... using /sbin/chkconfig
done
===> Registering module
Trying to start MySQL server... Trying to establish test connection... connected
done
===> Checking database
Trying to start MySQL server... Trying to establish test connection... connected
done
===> Setting up file owners
===> Installing database
===> Installing configuration files
===> Registering module
Trying to start MySQL server... Trying to establish test connection... connected
done
===> Checking database version
===> Deleting older event handlers
Trying to start MySQL server... Trying to establish test connection... connected
done
===> Setting up file owners
===> Deletting old database
===> Installing database
===> Set up monitrc_vz.tpl as template for monitrc
===> Registering module
===> Configuring module
/tmp/monitrc.chk: No such file or directory
Control file syntax OK
===> Running module
Trying to start MySQL server... Trying to establish test connection... connected
done
===> Checking database
===> Checking kernel support for TUN/TAP
Trying to start MySQL server... Trying to establish test connection... connected
done
===> Setting up file owners
===> Installing database
===> Installing configuration files
===> Registering service
Trying to register service psa-vpn... using /sbin/chkconfig
done
===> Registering module
-- Check for new version of PSA_8.4.0/plesk-8.4.0-cos4.2-i386.inf3
Filefetcher: get file (~empty)/PSA_8.4.0/plesk-8.4.0-cos4.2-i386.inf3
Execute command /usr/sbin/getenforce
Disabled
ERROR: An error occurred during installation of packages.
Attention! Your software might be inoperable.
Please, contact product technical support.

Am also trying to update 8.3 to 8.4. PSA could not be started.

 

[lyzias.morato]

Do I need to purchase your SUS support sw guys?

Please, any help would be GLADLY appreciated.