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Plesk Update Error 8.3 to 8.4

C

christiankr

Guest
Please help I am getting the error below when trying to upgrade.

Error: Installation could not be started: Unable to install the "psa-8.4.0-cos5.build84080425.19.i586" package.
Not all packages were installed.
Please, contact product technical support..

Any help appreciated. Thanks Christian
 
Sorry forgot to post the log file

Autoinstaller 3.3.0 (build at 2007-12-15 17:40 svn rev. 92085) started at (timezone EST) Wed Aug 6 08:57:23 2008
Command line args: /usr/local/psa/admin/bin/autoinstaller --enable-xml-output --source-type=plesk --target=/root/psa --select-release-id=PLESK_8_4_0 --notify-email=christiank@secureyourdomain.net --install-component=psa-autoinstaller --no-daemon

Try to find rcfile...
Autoinstaller rcfile not found.
Checking hostname is sucessfull.
Opsys detected as: os_name=Linux os_vendor=CentOS version=5.2 arch=i686 environment=
Final opsys (with overriding) is: os_name=Linux os_vendor=CentOS version=5.2 arch=i686 environment=
Downloading the file products.inf3: 100% done.
Downloading the file plesk.inf3: 62%..100% done.
Downloading the file sitebuilder.inf3: 35%..100% done.
Downloading the file sso.inf3: 11%..51%..100% done.
repository: Get brief packages info for all sources
Checking for installed packages...

Getting packages to installation list:
Get packages to installation from selected component base
Get packages to installation from selected component psa-autoinstaller
Warning: unresolved requires 'libgaim.so.0' from nautilus-sendto-0.7-5.fc6.i386
Warning: unresolved requires '/usr/bin/lp' from redhat-lsb-3.1-12.3.EL.el5.centos.i386
Warning: unresolved requires '/usr/bin/lpr' from redhat-lsb-3.1-12.3.EL.el5.centos.i386
Warning: packages conflict by files detected: package psa-8.3.0-cos5.build83071218.19.i586
conflict with package plesk-skins-8.4.0-0.95636.noarch
both have file /usr/local/psa/admin/htdocs/skins/aqua.compact/css/left/custom.css with different md5 sum.
Warning: packages conflict by files detected: package plesk-skins-8.4.0-0.95636.noarch
conflict with package psa-8.3.0-cos5.build83071218.19.i586
both have file /usr/local/psa/admin/htdocs/skins/aqua.compact/css/left/custom.css with different md5 sum.
A dependency problem is found: required package mysql-server-5.0.22-2.2.el5_1.1.i386 conflicts with mysql-5.0.45-7.el5.i386. No upgrade or obsolete solution was found for mysql. Try to add mysql to removable list.Problem occured during searching conflicts for package mysql-server-5.0.22-2.2.el5_1.1.i386The requested package "psa" could not be installed.
Searching problems for the "psa" package.
No suitable solutions were found for the "mysql-server >= 5.0.22" dependency.
The "mysql-server-5.0.22-2.2.el5_1.1.i386" package resolves "mysql-server >= 5.0.22".
Searching problems for the "mysql-server" package.
Packages "mysql-server-5.0.22-2.2.el5_1.1.i386" and "mysql-5.0.45-7.el5.i386" cannot be installed at the same time
.
The "mysql-server-5.0.22-2.2.el5_1.1.i386" package resolves "mysql-server >= 5.0.22".
Searching problems for the "mysql-server" package.
Packages "mysql-server-5.0.22-2.2.el5_1.1.i386" and "mysql-5.0.45-7.el5.i386" cannot be installed at the same time
.
Solution for dependency 'mysql-server >= 5.0.22' is not available.Can't select which of conflicting packages add to blacklist: mysql-server-5.0.22-2.2.el5_1.1.i386 or mysql-5.0.45-7.el5.i386: adding them both.
Unhappy catched; try to resolve again.
The requested package "psa" could not be installed.
Searching problems for the "psa" package.
No suitable solutions were found for the "mysql-server >= 5.0.22" dependency.
The "mysql-server-5.0.22-2.2.el5_1.1.i386" package resolves "mysql-server >= 5.0.22".
Searching problems for the "mysql-server" package.
Packages "mysql-server-5.0.22-2.2.el5_1.1.i386" and "mysql-5.0.45-7.el5.i386" cannot be installed at the same time
.
The "mysql-server-5.0.22-2.2.el5_1.1.i386" package resolves "mysql-server >= 5.0.22".
Searching problems for the "mysql-server" package.
Packages "mysql-server-5.0.22-2.2.el5_1.1.i386" and "mysql-5.0.45-7.el5.i386" cannot be installed at the same time
.
Solution for dependency 'mysql-server >= 5.0.22' is not available.Unhappy catched; try to resolve again.
Check package set before installation

Starting installation of packages
Warning: unresolved requires 'libgaim.so.0' from nautilus-sendto-0.7-5.fc6.i386
Warning: unresolved requires '/usr/bin/lp' from redhat-lsb-3.1-12.3.EL.el5.centos.i386
Warning: unresolved requires '/usr/bin/lpr' from redhat-lsb-3.1-12.3.EL.el5.centos.i386
Warning: packages conflict by files detected: package plesk-skins-8.4.0-0.95636.noarch
conflict with package psa-8.3.0-cos5.build83071218.19.i586
both have file /usr/local/psa/admin/htdocs/skins/aqua.compact/css/left/custom.css with different md5 sum.
Warning: packages conflict by files detected: package psa-8.3.0-cos5.build83071218.19.i586
conflict with package plesk-skins-8.4.0-0.95636.noarch
both have file /usr/local/psa/admin/htdocs/skins/aqua.compact/css/left/custom.css with different md5 sum.
prepareInstallStep: resolve results for package(s):
(b) /root/psa/PSA_8.4.0/dist-rpm-CentOS-5-i386/base/psa-8.4.0-cos5.build84080425.19.i586.rpm
Can't select which of conflicting packages add to blacklist: mysql-server-5.0.22-2.2.el5_1.1.i386 or mysql-5.0.45-7.el5.i386: adding them both.
The requested package "psa" could not be installed.
Searching problems for the "psa" package.
No suitable solutions were found for the "mysql-server >= 5.0.22" dependency.
The "mysql-server-5.0.22-2.2.el5_1.1.i386" package resolves "mysql-server >= 5.0.22".
Searching problems for the "mysql-server" package.
Packages "mysql-server-5.0.22-2.2.el5_1.1.i386" and "mysql-5.0.45-7.el5.i386" cannot be installed at the same time
.
Solution for dependency 'mysql-server >= 5.0.22' is not available.Problem occured during searching directly resolved dependencies for 'mysql-server >= 5.0.22' of package psa-8.4.0-cos5.build84080425.19.i586ERROR: Unable to install the "psa-8.4.0-cos5.build84080425.19.i586" package.
Not all packages were installed.
Please, contact product technical support.
 
Try to create ~/.autoinstallerrc file with line
ADDITIONAL_SOURCE="repomd,100,http://<desired_centos_mirror>"
in this case autoinstaller will use <desired_centos_mirror> to find system packages.
 
What about this error:

===> Setting up file owners
===> Installing database
===> Installing configuration files
===> Registering services
Trying to register service psa-firewall... using /sbin/chkconfig
done
===> Registering module
Trying to start MySQL server... Trying to establish test connection... connected
done
===> Checking database
Trying to start MySQL server... Trying to establish test connection... connected
done
===> Setting up file owners
===> Installing database
===> Installing configuration files
===> Registering module
Trying to start MySQL server... Trying to establish test connection... connected
done
===> Checking database version
===> Deleting older event handlers
Trying to start MySQL server... Trying to establish test connection... connected
done
===> Setting up file owners
===> Deletting old database
===> Installing database
===> Set up monitrc_vz.tpl as template for monitrc
===> Registering module
===> Configuring module
/tmp/monitrc.chk: No such file or directory
Control file syntax OK
===> Running module
Trying to start MySQL server... Trying to establish test connection... connected
done
===> Checking database
===> Checking kernel support for TUN/TAP
Trying to start MySQL server... Trying to establish test connection... connected
done
===> Setting up file owners
===> Installing database
===> Installing configuration files
===> Registering service
Trying to register service psa-vpn... using /sbin/chkconfig
done
===> Registering module
-- Check for new version of PSA_8.4.0/plesk-8.4.0-cos4.2-i386.inf3
Filefetcher: get file (~empty)/PSA_8.4.0/plesk-8.4.0-cos4.2-i386.inf3
Execute command /usr/sbin/getenforce
Disabled
ERROR: An error occurred during installation of packages.
Attention! Your software might be inoperable.
Please, contact product technical support.
Click to expand...

Am also trying to update 8.3 to 8.4. PSA could not be started.
 
Do I need to purchase your SUS support sw guys?

Please, any help would be GLADLY appreciated.
 
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