• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. A

    Resolved Unable to obtain the latest version of Parallels Products Installer

    HI, Thanks for your reply - that resolves to 72.21.81.253 for me
  2. A

    how to not use plesk billing

    Thanks for that - is there also a KB to remove the Links to Additional Services Install Help Desk Install Help Desk left menu item? I dont want to install that and dont seem to be able to hide that link.
  3. A

    Application Vault

    Plesk firewall, apf, what ever you use/have - Plesk firewall (I dont use so im not 100% sure - its been a few years) just plugs into iptables doesnt it? service iptables stop also then try the clear cache trick afterwards as well.
  4. A

    Application Vault

    just to rule it out, turn off your firewall and try again.
  5. A

    how to not use plesk billing

    Hi, I am pretty new to the 10.x flavor, and recently updated a test machine from 9.5 to 10.4.4 I do not want to use the customer & Business manager, and do not want to use plesk billing. I want to setup default client templates and domain templates for creation like was previously used in...
  6. A

    Resolved Unable to obtain the latest version of Parallels Products Installer

    Directly from Parallels.
  7. A

    Bug fixes and workarounds ...

    I wish i could tell you that it will be different - but welcome to Plesk & Parallels :)
  8. A

    Upgrade 9.5.4>10.4.4 fails - license key cannot be upgraded

    10.4.4 is better than the previous ones. But note that the license key for 9.x is not the same as the 10.x keys so you may need to get a new key from parallels or whomever you get your keys from.
  9. A

    Upgrade switched me to qmail, I want to switch back to postfix

    if you run the auto installer manually you should be able to select postfix you can also remove it by just specifying the package name rpm -e postfix --nodeps or rpm -e `rpm -qa postfix\*` --nodeps
  10. A

    PHP5 FastCGI php.ini Plesk 9.3 KB9059 Hotfix

    I know this doesnt help you or contribute to this problems solution at all, but anytime this comes up I feel like I have to put in my 2 cents. I absolutely hate the idea of allowing a customer the ability to have their own php.ini file. it seems like a waste - who is going to manage it when...
  11. A

    Disk quota exceeded - but its not

    Must still say that there is not yet an answer to this question, it is still an open bug. Just one of about 100 bugs in Plesk that go unanswered and unfixed over the years.
  12. A

    Plesk not created new site correctly

    try running this /usr/local/psa/admin/bin/websrvmng -v -a and see if that helps
  13. A

    Method "cSiteApp::getMetadataReader" is not available

    Plesk staff can answer maybe?
  14. A

    Request for proftpd 1.3.3g

    Plesk does not fix anything quickly unless it directly costs them money. You are better off getting updates from a third party. The Atomic repo is free and they will fix this stuff very fast.
  15. A

    Bug fixes and workarounds ...

    Not really, the best you can do is enter in a support request or get whomever you lease your license from to do it on your behalf.
  16. A

    Resolved Unable to obtain the latest version of Parallels Products Installer

    Trying to upgrade doesnt work /usr/local/psa/admin/bin/autoinstaller --source-type network --source autoinstall.plesk.com --select-product-id plesk --select-release-id=PLESK_10_4_4 --upgrade-installed-components
  17. A

    Access the Plesk Error Log

    same problem here, error 500 - blank page, and /usr/local/psa/admin/logs has on error log. Where do I check the actual error cause?
  18. A

    Disk quota exceeded - but its not

    I would have to agree - conventional wisdom would lead me to believe that if another user owned files and it didnt count those files towards this users quota, then plesk would under report his usage insted of grosly over report right?
  19. A

    Method "cSiteApp::getMetadataReader" is not available

    when attempting to install an app from the appvault i get the following error Per the KB article here http://kb.parallels.com/en/6168 it says its fixed since 8.6 -- but I am using 9.x so its obviously not fixed. Why is this happening and how do I get this fixed?
  20. A

    Plesk has 2 php.ini Files???

    read the previous post and do that and you should be able to find your ini file very easily. Or make a php info page yourself and hit it in a browser and you will be able to see the ini file location.
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