• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. Z

    VERY IMPORTANT PROBLEM - Two sites with same page ID after upgrade to 4.1

    Confirmed, updating the table "site_page" with unique values in the "identity" column seems to fix the problem. It was happening with the "file_name" column too, I have updated this field with the value from the identity column, that is now unique. Everything looks good until now, I hope...
  2. Z

    VERY IMPORTANT PROBLEM - Two sites with same page ID after upgrade to 4.1

    Sorry, the problem isn't the same ID in the site_page table. It looks like it is the same value in the "identity" column. It looks like SiteBuilder is getting the first page in the site_page table with the "identity" column with the value "index". There are several pages with the same...
  3. Z

    VERY IMPORTANT PROBLEM - Two sites with same page ID after upgrade to 4.1

    Yep, I have other sites with the home page with the same ID in the NEW site_page table. Every single upgrade in Plesk and Sitebuilder is a nightmare... The upgrade was made two weeks ago, I can't just restore a backup, there are new sites and changed sites in this period.
  4. Z

    VERY IMPORTANT PROBLEM - Two sites with same page ID after upgrade to 4.1

    Hello, I'm having some problems with Sitebuilder after upgrade from version 4.0 to 4.1 The most important of them is one that I have figured out today. I have two (so far) different sites with the same page ID in the site_page table. That means that if one customer changes his home...
  5. Z

    Sitebuilder Custom Button problem after Plesk 8.3 upgrade

    Yes, it is local, and it is already working for NEW sites. For the old ones, that were already configured, they are not imported into this new integration. This means that the existing SiteBuilder user accounts (before Plesk 8.3) were not associate to Plesk users (as they are now, in the new...
  6. Z

    EShop problems after upgrade from 4.0

    This problem is related to some specific EShop instances. A new EShop in the same site does not have this problem. It looks like there is some problem with the EShop's instance SQLLite database, in the customer directory. Any idea how to fix this?
  7. Z

    Internal SiteBuilder error : broker.php line 296

    Hello flupke, I have already made the upgrade from 8.1 to 8.3, and I'm having problems with all SiteBuilder's custom buttons. The 8.3 version does not use the Custom Buttons, SiteBuilder and Plesk are now "integrated". The old Custom Buttons were not "converted" to the new integration...
  8. Z

    Templates changed AGAIN during upgrade?

    Hello, Have the templates changed again from version 4.0 to 4.1? They have changed from version 2.1.3 to version 3 and 4, now I have clients complaining that they sites were changed, and they didn't asked or "authorized" this change. As far as I could see some template banners were...
  9. Z

    Internal SiteBuilder error : broker.php line 296

    EShop problem after upgrade from 4.0 to 4.1 Hello, I had the same problem. I have made the upgrade using the auto-installer. It looks like the database connection information is lost during the upgrade (I could see an error message about this during the update). I had to reconfigure...
  10. Z

    EShop problems after upgrade from 4.0

    Hello, I'm having problems after upgrading SiteBuilder from 4.0 to 4.1 I can't edit or add products with pictures. Without pictures, there is no problem. With pictures, the product is not saved, and an entry is added to the log: Action status: 2; Target...
  11. Z

    Sitebuilder Custom Button problem after Plesk 8.3 upgrade

    Hello Dmitry, Yes, this is actual. All old custom buttons do not work. Is there a way to "convert" the sites that were already configured in SiteBuilder to the new integration schema? Thank you. Alexandre
  12. Z

    Restore one specific site from backup

    Hello, How can I restore one specific site from a MySQL backup, Sitebuilder's "/usr/local/sitebuilder/htdocs/" and site's root directories backups? With the MySQL backup I have all database information about all sites. With the SiteBuilder's "/usr/local/sitebuilder/htdocs/" directory...
  13. Z

    Sitebuilder Custom Button problem after Plesk 8.3 upgrade

    Nobody have this problem?
  14. Z

    Sitebuilder Custom Button problem after Plesk 8.3 upgrade

    Hello, After upgrading Plesk from version 8.2.1 to 8.3, all "Sitebuilder Site Wizard" custom buttons are not working anymore: Not Found The requested URL /modules/sbm3/open_sb.php was not found on this server. I'm using Sitebuilder 4.0, I haven't upgraded it to 4.1 yet. Now...
  15. Z

    Sitebuilder Custom Button problem after Plesk 8.3 upgrade

    Hello, After upgrading Plesk from version 8.2.1 to 8.3, all "Sitebuilder Site Wizard" custom buttons are not working anymore: Not Found The requested URL /modules/sbm3/open_sb.php was not found on this server. I'm using Sitebuilder 4.0, I haven't upgraded it to 4.1 yet. Now...
  16. Z

    Manage SB from Plesk clients

    Sitebuilder asks username and password for clients Hello, I'm having the same problem as shoggy24. As Plesk Admin, if I click on the "Sitebuilder Wizard" icon on the client's site properties, Sitebuilder opens in the user site, without asking for login. Logged in Plesk as the client...
  17. Z

    Backup Solution: rsnapshot or pleskbackup?

    rdiff-backup is also interesting. It's not integrated to Plesk, etc, but it really have nice features. http://www.nongnu.org/rdiff-backup/
  18. Z

    Problems after upgrade RHEL5 - IMAP and BIND

    Hello, I'm having some problems after a RHEL5 (now 5.1) upgrade (yum). The first problem was related to "bind". It wasn't starting anymore. After some research I have managed to make it work, removing bind-suexec (or something like that - "rpm -e bind-suexec") and adjusting the...
  19. Z

    Can i perform normal linux upgrade when running plesk

    Be careful. I'm facing one problem right now because of OS upgrades. It would be nice to have some sort of upgrade advisor from Swsoft. Right now we don't know which packages you can and you should upgrade. If you don't upgrade, you can be exposed, if you do upgrade, you can break...
  20. Z

    Horde/Upgrade problem

    Hello CBruyland, Have you managed to solve this problem? Thank you! Alexandre
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