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  1. dash

    Domain adding with template not working. Disk Space issue

    Check "Physical hosting" section in your domain template. Is there "Hard disk quota" parametr set to some numeric value or not? If it is set and hard disk quota is not supported/configured on your filesystem - than it's expected behaviour.
  2. dash

    AWstats - bugfix or not

    Try to redefine AWSTATS_TOOLS_D and AWSTATS_BIN_D in /etc/psa/psa.conf file according to your actual awstats paths. As I can see AWSTATS_BIN_D should be /var/www/cgi-bin/awstats on your server.
  3. dash

    DomainKey with domain alias : No DomainKey signature found

    Thank you for report, The issue is confirmed in our lab and will be fixed in the future releases. As a workaround you can copy private key for email signing from domain to domain alias: cp -rp /etc/domainkeys/<domain_name> /etc/domainkeys/<alias_name> (-p option to preserve ownership and...
  4. dash

    [URGENT] Domains/Clients not expiring after update

    Expirations are cheched inside statistics utility, which is executed by cron on daily basis. (/usr/local/psa/bin/run-parts.sh /etc/psa/plesk-cron.daily task) Check crontab for user root. Also the reason can be in statistics utility crash. Check the output of...
  5. dash

    AWstats - bugfix or not

    awstats reports are generated inside statistics utility, which is executed every day by cron. To check does this task persist or not you can use Plesk GUI (Server -> Sheduled tasks -> choose_root_user) or execute crontab -lu root command. The corresponding task should be something like 50 0 *...
  6. dash

    ftptop from psa-proftpd broken

    Thank you for report. The problem is confirmed and will be fixed in Plesk 8.6.1
  7. dash

    spammers bypassing qmail logging

    What exactly OS and Plesk version do you use? (what is the output of #cat /usr/local/psa/version command)
  8. dash

    Autoinstaller broken on CentOS 5.2

    Do you mean that autoinstaller can't resolve dependencies to install Plesk, or autoinstaller binary fails itself? If this is a first case, could you please post here a part from autoinstaller output with error description.
  9. dash

    i need help

    you need to add guidcolumn into clients and domains tables in psa database 'VARCHAR(36) CHARACTER SET ascii COLLATE ascii_bin NOT NULL DEFAULT '00000000-0000-0000-0000-000000000000' Looks like upgrade procedure was failed on your server...
  10. dash

    plesk-daily statistics Segmentation fault

    The reasons of statistics execution fails can be different from server to server. So to diagnose the problem it is interesting to see output from statistics utility when it is running from console and fails. #/usr/local/psa/admin/sbin/statistics
  11. dash

    i need help

    httpsd.conf.def is processed during upgrade to make httpsd.conf So try to do the following: replace httpsd.conf with httpsd.conf.def and replace the following variables in it: @admin_root@ => /usr/local/psa/admin @admin_user@ => psaadm @admin_group@ => psaadm @fullhost@ =>...
  12. dash

    Spamassassin and Perl

    download perl package and try to reinstall it with rpm -Uhv --force <perl_package_file> command to reinstall libperl.so file. Also check that psa-spamassassin package is installed
  13. dash

    /var/lib/plesk/mail/auth is empty

    /usr/local/psa/admin/sbin/mail_auth_dump is a part of psa package. You can extract it from rpm package file. place it into the /usr/local/psa/admin/sbin directory and execute as root user. Execute mail_auth_dump utility. it will create /var/lib/plesk/mail/auth/passwd.db file. What...
  14. dash

    Plesk Update Error 8.3 to 8.4

    Try to create ~/.autoinstallerrc file with line ADDITIONAL_SOURCE="repomd,100,http://<desired_centos_mirror>" in this case autoinstaller will use <desired_centos_mirror> to find system packages.
  15. dash

    qmail and plesk problem

    what permission does Plesk setup on the assign file? For me it's # ls -l /var/qmail/users/assign -rw------- 1 root root 212 Jul 14 13:53 /var/qmail/users/assign and it's normal situation. of course, in this case qmail-smtp should be executed as root user from superserver. Do you have a...
  16. dash

    Plesk 8.4.0.1 Update is released

    Hmmm... It works fine for me. 8.4.0.1 is not a separate Plesk version in autoinstaller (page where you choose what version you whish to install) 8.4.0.1 mean "an update for Plesk 8.4.0 'Base' component" try to check updates for Plesk 8.4.0 version in autoinstaller after update...
  17. dash

    Disk usage at 0 :(

    only files which are owned by users with UID > 100 and apache user are taking into account during clients' disc usage calculation. for example files owned by root will be skipped.
  18. dash

    vhosts.conf ignored for subdomains

    Plesk generates Include /var/www/vhosts/(domain)/subdomains/(subdomain)/conf/vhost.conf directive only if /var/www/vhosts/(domain)/subdomains/(subdomain)/conf/vhost.conf file exists. so you need to create vhost.conf file and after that run /usr/local/psa/admin/sbin/websrvmng -a -v utility as...
  19. dash

    Cronjob File Permissions Query

    The cronjob created via Plesk will be executed as user which you have chose during task creation. So you need that executed script has 'read' and 'execute' permissions granted for the user. For example, if the script is placed inside httpdocs folder and if the ftp user name is mydomain the...
  20. dash

    Need smtp-auth logging

    It's a confirmed bug which will be fixed in Plesk 8.4.1 patch Thanks for report.
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