• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Issue Mail: dmarc-Problem

K

KlausZ

Basic Pleskian
Hello,

we have Plesk 17.5.3 Update 55 on a centos 7.5.1804 Server an a problem with incoming mails.
We have checked the dmarc-Check for incoming mails. So from some persons the mail wouldnt received to the mailbox and in the maillog you will see:

Sep 6 15:59:32 xxx dk_check[56435]: Starting the dk_check filter...
Sep 6 15:59:32 xxx dk_check[56435]: DKIM verify result: DKIM verification (d=test.de, 32767-bit key) failed: key DNS query failed
Sep 6 15:59:32 xxx dmarc[56436]: Starting the dmarc filter...
Sep 6 15:59:32 xxx dmarc[56436]: Wrong the essential DMARC policy parameters for test.de.
Sep 6 15:59:32 xxx dmarc[56436]: DMARC: REJECT message for john@doe.de
Sep 6 15:59:32 xxx postfix-local[56396]: message discarded by a mail handler

Any suggestions?
Thanks a lot.

Bye
 
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