• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Outgoing mail limit stats not updated

M

madadam

Basic Pleskian
How are the messages counted? I have an issue (Plesk 12.5 on Linux / CentOS 6 with Postfix) where some outgoing mail (which happened to be from a spammer!) was not counted. The domain showed 0 outgoing mails in stats, but the maillog has the following (small extract):
Feb 7 02:02:34 advic postfix/smtpd[9318]: 546FA22C10: client=unknown[89.22.130.102], sasl_method=PLAIN, sasl_username=<user>@<domain>.com
Feb 7 02:02:34 advic postfix/cleanup[3516]: 0633F22A43: message-id=<83878B616CB01B857114FDF470B12BAE@mail.<domain>.com>
Feb 7 02:02:34 advic postfix/qmgr[14757]: 0633F22A43: from=<juppschmitz1987@<domain>.com>, size=5748, nrcpt=20 (queue active)
Feb 7 02:02:34 advic postfix/smtp[3552]: 0633F22A43: to=<info-emid0aa02tv0ilp04qh2603b0u00146fd0k@news.groupon.de>, relay=mail.fagms.net[62.27.38.63]:25, delay=9, delays=9/0.01/0.03/0.01, dsn=2.6.0, status=sent (250 2.6.0 message received)
Feb 7 02:02:34 advic postfix/smtp[3552]: 0633F22A43: to=<info-emid0aa02tv0ilp04qh2603b4tt00qsei8h@news.groupon.de>, relay=mail.fagms.net[62.27.38.63]:25, delay=9, delays=9/0.01/0.03/0.01, dsn=2.6.0, status=sent (250 2.6.0 message received)
Feb 7 02:02:34 advic postfix/smtp[3552]: 0633F22A43: to=<info-emid0aa02tv0ilp04qh2603b8vn0082nm22@news.groupon.de>, relay=mail.fagms.net[62.27.38.63]:25, delay=9, delays=9/0.01/0.03/0.01, dsn=2.6.0, status=sent (250 2.6.0 message received)
Feb 7 02:02:34 advic postfix/smtp[3552]: 0633F22A43: to=<info-emid0aa02tv0ilp04qh2603bcve00kgd1ad@news.groupon.de>, relay=mail.fagms.net[62.27.38.63]:25, delay=9, delays=9/0.01/0.03/0.01, dsn=2.6.0, status=sent (250 2.6.0 message received)
Feb 7 02:02:34 advic postfix/smtp[3552]: 0633F22A43: to=<info-emid0aa02tv0ilp04qh2603bh2p01696ldi@news.groupon.de>, relay=mail.fagms.net[62.27.38.63]:25, delay=9, delays=9/0.01/0.03/0.01, dsn=2.6.0, status=sent (250 2.6.0 message received)
Feb 7 02:02:34 advic postfix/smtp[3552]: 0633F22A43: to=<info-emid0aa02tv0ilp04qh2603bkdj0022r31t@news.groupon.de>, relay=mail.fagms.net[62.27.38.63]:25, delay=9, delays=9/0.01/0.03/0.01, dsn=2.6.0, status=sent (250 2.6.0 message received)
Feb 7 02:02:34 advic postfix/smtp[3552]: 0633F22A43: to=<info-emid0aa02tv0ilp04qh2603bnm300t0um03@news.groupon.de>, relay=mail.fagms.net[62.27.38.63]:25, delay=9, delays=9/0.01/0.03/0.01, dsn=2.6.0, status=sent (250 2.6.0 message received)
Feb 7 02:02:34 advic postfix/smtp[3552]: 0633F22A43: to=<info-emid0aa02tv0ilp04qh2603brok01qb2giq@news.groupon.de>, relay=mail.fagms.net[62.27.38.63]:25, delay=9, delays=9/0.01/0.03/0.01, dsn=2.6.0, status=sent (250 2.6.0 message received)
Feb 7 02:02:34 advic postfix/smtp[3552]: 0633F22A43: to=<info-emid0aa02tv0ilp088pgj03b91100d0j8s8@news.groupon.de>, relay=mail.fagms.net[62.27.38.63]:25, delay=9, delays=9/0.01/0.03/0.01, dsn=2.6.0, status=sent (250 2.6.0 message received)
Feb 7 02:02:34 advic postfix/smtp[3552]: 0633F22A43: to=<info-emid0aa02tv0ilp088pgj03bnm101h19dp7@news.groupon.de>, relay=mail.fagms.net[62.27.38.63]:25, delay=9, delays=9/0.01/0.03/0.01, dsn=2.6.0, status=sent (250 2.6.0 message received)
Feb 7 02:02:34 advic postfix/smtp[3552]: 0633F22A43: to=<info-emid0aa02tv0ilp0a94fh03b0rj00llk4r0@news.groupon.de>, relay=mail.fagms.net[62.27.38.63]:25, delay=9, delays=9/0.01/0.03/0.01, dsn=2.6.0, status=sent (250 2.6.0 message received)
Feb 7 02:02:34 advic postfix/smtp[3552]: 0633F22A43: to=<info-emid0aa02tv0ilp0a94fh03b4uk011g0490@news.groupon.de>, relay=mail.fagms.net[62.27.38.63]:25, delay=9, delays=9/0.01/0.03/0.01, dsn=2.6.0, status=sent (250 2.6.0 message received)
Feb 7 02:02:34 advic postfix/smtp[3552]: 0633F22A43: to=<info-emid0aa02tv0ilp0a94fh03bcu900r8mlsb@news.groupon.de>, relay=mail.fagms.net[62.27.38.63]:25, delay=9, delays=9/0.01/0.03/0.01, dsn=2.6.0, status=sent (250 2.6.0 message received)
Feb 7 02:02:34 advic postfix/smtp[3552]: 0633F22A43: to=<info-emid0aa02tv0ilp0a94fh03bh0m01smn0lg@news.groupon.de>, relay=mail.fagms.net[62.27.38.63]:25, delay=9, delays=9/0.01/0.03/0.01, dsn=2.6.0, status=sent (250 2.6.0 message received)
Feb 7 02:02:34 advic postfix/smtp[3552]: 0633F22A43: to=<info-emid0aa02tv0ilp0a94fh03bkb501s9oido@news.groupon.de>, relay=mail.fagms.net[62.27.38.63]:25, delay=9, delays=9/0.01/0.03/0.01, dsn=2.6.0, status=sent (250 2.6.0 message received)
Feb 7 02:02:34 advic postfix/smtp[3552]: 0633F22A43: to=<info-emid0aa02tv0ilp0a94fh03brkn00uc6557@news.groupon.de>, relay=mail.fagms.net[62.27.38.63]:25, delay=9, delays=9/0.01/0.03/0.01, dsn=2.6.0, status=sent (250 2.6.0 message received)
Feb 7 02:02:34 advic postfix/smtp[3552]: 0633F22A43: to=<info-emid0aa02tv0ilp0a94fh03bvit016t6318@news.groupon.de>, relay=mail.fagms.net[62.27.38.63]:25, delay=9, delays=9/0.01/0.03/0.01, dsn=2.6.0, status=sent (250 2.6.0 message received)
Feb 7 02:02:34 advic postfix/smtp[3552]: 0633F22A43: to=<info-emid0aa02tv0ilp14273303b2nc01pou44t@news.groupon.de>, relay=mail.fagms.net[62.27.38.63]:25, delay=9, delays=9/0.01/0.03/0.01, dsn=2.6.0, status=sent (250 2.6.0 message received)
Feb 7 02:02:34 advic postfix/smtp[3552]: 0633F22A43: to=<info-emid0aa02tv0ilp14273303bas601s2t6j3@news.groupon.de>, relay=mail.fagms.net[62.27.38.63]:25, delay=9, delays=9/0.01/0.03/0.01, dsn=2.6.0, status=sent (250 2.6.0 message received)
Feb 7 02:02:34 advic postfix/smtp[3552]: 0633F22A43: to=<info-emid0aa02tv0ilp14273303bt4r00nda3hf@news.groupon.de>, relay=mail.fagms.net[62.27.38.63]:25, delay=9, delays=9/0.01/0.03/0.01, dsn=2.6.0, status=sent (250 2.6.0 message received)
Feb 7 02:02:34 advic postfix/qmgr[14757]: 0633F22A43: removed
Feb 7 02:02:35 advic postfix/cleanup[2775]: 546FA22C10: message-id=<DCFEE386A2553F5FE740FFAD2EE6A8D9@mail.<domain>.com>
This is repeated for 1000's of messages yet not one of these appears in the outgoing stats!
Meanwhile, for other domains I do see outgoing messages tracked normally.
Why are the above messages on a particular domain not counted correctly?]
Are there any logs for Outgoing Mail Control to track what it is doing?
 
Further to this - it seems that only forwarded mail (mail forwarded to an external email address) is being counted in the stats. Mail sent through an SASL-authenticated SMTP connection (the only other sort we allow) is not counted in stats.

In all likelihood this is a configuration issue, but I am stuck on trying to narrow this down further as there is virtually no documentation on how the Plesk Outgoing Mail Control module determines the outgoing mail stats.

Any help to point me in the right direction would be hugely appreciated!
 
You must log in or register to reply here.

Similar threads

Erwin Fiten
Question Spam sent from my server by other hosts ???
Replies
4
Views
564
Bitpalast
Bitpalast
mapodec
Resolved Emails sent from Plesk accounts are not delivering only to Google Workspace
Replies
2
Views
691
mapodec
mapodec
W
Issue Mail forwarded on the server in the target mailbox is delivered to the SPAM folder
Replies
0
Views
499
W4ru
W
K
Question Where are mails to root stored and how to forward them to an external address?
Replies
1
Views
1K
mow
M
F
Issue SOGo - emails sent from webmail, both manually created and autoresponder/vacation/out-of-office, are rejected. They miss spf, dkim, dmarc, everything
Replies
1
Views
410
Farfalk
F
Back
Top