When will this issue be addressed?
Hello!
Thank you for investigation. I reported your problem to developers. It will be fixed soon.
Hi there,
I have the latest update of Parallels Plesk on Windows (11.5.30) and I am still having the same issue.
When is it likely to be resolved?
I can connect from my local FTP client, but not on my server.
Kind regards,
Rhys Stephens
Here's my dump: (As per
http://forum.parallels.com/pda/index.php/t-287891.html)
C:\Users\Administrator>"%plesk_bin%\pmm-ras.exe" --check-repository --dump-stora
ge
ftp://username@ftp.iozeta.com:20\MSSQL Backup --debug --ver
bose
[2013-11-15 19:01:16.087| 6248] INFO: pmm-ras started : "C:\Program Files (x86)\
Parallels\Plesk\admin\bin\pmm-ras.exe" --check-repository --dump-storage
ftp://s
upport%40workitonline.com@ftp.iozeta.com:20\MSSQL Backup --debug --verbose
[2013-11-15 19:01:16.119| 6248] INFO: Repository 'ftp://ftp.iozeta.com:20\MSSQL'
: Initializing...
[2013-11-15 19:01:16.119| 6248] INFO: Transport: Get repository transport ftp://
ftp.iozeta.com:20\MSSQL
[2013-11-15 19:01:16.134| 6248] INFO: Transport: Init credentials for user 'supp
ort%40workitonline.com'
[2013-11-15 19:01:18.978| 6248] INFO: Repository 'ftp://ftp.iozeta.com:20\MSSQL'
: Initialized
[2013-11-15 19:01:18.978| 6248] INFO: Transport: List dir /
[2013-11-15 19:01:18.994| 6248] INFO: Ftp init url
ftp://ftp.iozeta.com:20\MSSQL
/
[2013-11-15 19:01:18.994| 6248] INFO: Created temp file: C:\Program Files (x86)\
Parallels\Plesk\PrivateTemp/repo_transport_tmp_01cee1d8ddc14720
[2013-11-15 19:01:19.010| 6248] INFO: Ftp list dir
[2013-11-15 19:01:40.038| 6248] INFO: Curl output :
[2013-11-15 19:01:40.038| 6248] INFO: * About to connect() to ftp.iozeta.com por
t 20 (#0)
[2013-11-15 19:01:40.038| 6248] INFO: * Trying 82.129.64.220... * Timed out
[2013-11-15 19:01:40.054| 6248] INFO: * couldn't connect to host
[2013-11-15 19:01:40.054| 6248] INFO: * Closing connection #0
[2013-11-15 19:01:40.054| 6248] INFO: * Couldn't connect to server
[2013-11-15 19:01:40.069| 6248] INFO:
[2013-11-15 19:01:40.069| 6248] INFO: Curl error (7) : Couldn't connect to serve
r
[2013-11-15 19:01:40.116| 6248] INFO: CurlError[5ee489fb-02a3-4615-b635-b5fb54ce
e893]: Curl error: Couldn't connect to server [..\..\..\..\..\common\plesk-utils
\PMM\repository-transport\ftp.cpp:457]
plesk::tFtpConnection::List
Repository error: Transport error: unable to list directory: Curl error: Couldn'
t connect to server
[2013-11-15 19:01:40.147| 6248] INFO: pmm-ras finished. Exit code: 1