Question problem plesk mail server

[Allan]

Hello,

My e-mail server is not working.

Since when I installed it do not send or e-mail password recovery WordPress.

I tried to use the Sendgrid with WordPress to trigger the e-mails, but it seems that plesk is blocking the sending of e-mails.

Someone has gone through it and knows how to solve?

See my log:

MAILLOG

Nov 8 04:10:02 vps462822 postfix/smtp[7753]: connect to mail.dommain.com.br[50.31.114.54]:25: Connection timed out
Nov 8 04:10:02 vps462822 postfix/smtp[7753]: B3EAB20D2A: to=<suporte@dommain.com.br>, relay=none, delay=1229, delays=1199/0.02/30/0, dsn=4.4.1, status=deferred (connect to mail.dommain.com.br[50.31.114.54]:25: Connection timed out)
Nov 8 04:10:15 vps462822 check-quota[7763]: cannot get sender domain
Nov 8 04:10:15 vps462822 check-quota[7763]: Unable to intialize check-quota mail handler
Nov 8 04:10:15 vps462822 plesk sendmail[7762]: Error during 'check-quota' handler
Nov 8 04:10:15 vps462822 postfix/pickup[1479]: 8AB3920D44: uid=10000 from=<dommain@dommain.com.br>
Nov 8 04:10:15 vps462822 postfix/cleanup[7767]: 8AB3920D44: message-id=<b3294ebad8d93894df5f4ac4da7a67fd@dommain.com.br>
Nov 8 04:10:15 vps462822 postfix/qmgr[1480]: 8AB3920D44: from=<dommain@dommain.com.br>, size=4843, nrcpt=1 (queue active)
Nov 8 04:10:45 vps462822 postfix/smtp[7753]: connect to mail.dommain.com.br[50.31.114.54]:25: Connection timed out
Nov 8 04:10:45 vps462822 postfix/smtp[7753]: 8AB3920D44: to=<suporte@dommain.com.br>, relay=none, delay=30, delays=0.01/0/30/0, dsn=4.4.1, status=deferred (connect to mail.dommain.com.br[50.31.114.54]:25: Connection timed out)

MAIL.ERR

Nov 8 02:40:14 vps462822 plesk sendmail[29780]: Error during 'check-quota' handler
Nov 8 02:40:25 vps462822 check-quota[29792]: cannot get sender domain
Nov 8 02:40:25 vps462822 check-quota[29792]: Unable to intialize check-quota mail handler
Nov 8 02:40:25 vps462822 plesk sendmail[29791]: Error during 'check-quota' handler
Nov 8 02:45:31 vps462822 check-quota[29830]: cannot get sender domain
Nov 8 02:45:31 vps462822 check-quota[29830]: Unable to intialize check-quota mail handler
Nov 8 02:45:31 vps462822 plesk sendmail[29829]: Error during 'check-quota' handler
Nov 8 02:59:08 vps462822 check-quota[29923]: cannot get sender domain
Nov 8 02:59:08 vps462822 check-quota[29923]: Unable to intialize check-quota mail handler
Nov 8 02:59:08 vps462822 plesk sendmail[29922]: Error during 'check-quota' handler
Nov 8 03:01:51 vps462822 check-quota[29953]: cannot get sender domain
Nov 8 03:01:51 vps462822 check-quota[29953]: Unable to intialize check-quota mail handler
Nov 8 03:01:51 vps462822 plesk sendmail[29952]: Error during 'check-quota' handler
Nov 8 03:39:02 vps462822 check-quota[30294]: cannot get sender domain
Nov 8 03:39:02 vps462822 check-quota[30294]: Unable to intialize check-quota mail handler
Nov 8 03:39:02 vps462822 plesk sendmail[30293]: Error during 'check-quota' handler
Nov 8 03:49:33 vps462822 check-quota[2857]: cannot get sender domain
Nov 8 03:49:33 vps462822 check-quota[2857]: Unable to intialize check-quota mail handler
Nov 8 03:49:33 vps462822 plesk sendmail[2856]: Error during 'check-quota' handler
Nov 8 04:10:15 vps462822 check-quota[7763]: cannot get sender domain
Nov 8 04:10:15 vps462822 check-quota[7763]: Unable to intialize check-quota mail handler
Nov 8 04:10:15 vps462822 plesk sendmail[7762]: Error during 'check-quota' handler


Does anyone know how to resolve this?

Thanks,

Allan

 

[IgorG]

First of all try to fix it with:

# plesk installer update
# plesk installer --select-release-current --reinstall-patch --upgrade-installed-components
# plesk repair mail

 

[m3lezZ]

Try to comment out the following line in /etc/postfix/main.cf:

non_smtpd_milters

 

[Allan]

Hello, it still does not work, I do not want to use plesk as my primary mail server, I just want to receive the emails sent through the contact forms and through woocommerce.

This installation I made is not working, I'm thinking of giving up the plesk. I'm going to open a support ticket.

Thank you for trying to help.

Allan

 

[IgorG]

I'm going to open a support ticket.

Please share support solution here.
Thanks.

 

[mikekonline]

Hi, I have the same Problem, here the mail.err:

Dec 16 13:19:04 webserver check-quota[1133]: cannot get sender domain
Dec 16 13:19:04 webserver check-quota[1133]: Unable to intialize check-quota mail handler
Dec 16 13:19:04 webserver plesk sendmail[1132]: Error during 'check-quota' handler
Dec 16 13:19:04 webserver check-quota[1144]: cannot get sender domain
Dec 16 13:19:04 webserver check-quota[1144]: Unable to intialize check-quota mail handler
Dec 16 13:19:04 webserver plesk sendmail[1143]: Error during 'check-quota' handler

This will appear when i send a mail from a web-form.

PS: The email are send, but by fileing the error above in the logg.err.

 

[Allan]

I have 4 VPS with plesk online working perfectly, already have more than 6 months that are online and working perfectly.

2 months here, the installation script is buggy and does not work in this part of the e-mail.

The staff of the forum do not know to solve the problem, the support of Plesk does not know to solve the problem, and I don't know how to solve the problem.

This must be some problem in the installer of Plesk.

These 4 VPS that is already online and functioning, I will keep online, but not get up any more instance with Plesk, ai had to use a control panel of the competition.

Unfortunately I'm indignant with a business that has problems of this kind, it is a really easy thing to solve, and end up losing customers.

I recommend you look for another panel, as I said, it has some bug in the installer of Plesk.

sorry for the bad English.

Hug,

Allan