Problem with limit-out - Postfix/Dovecot

[OliverS.]

Hi,

on a fresh debian 7 64bit openvz system we actually have a problem with the new plesk 12 feature of limiting outgoing mails.
We migrated about 25 systems to plesk, this is the first that makes problems.

If limiting outgoing mails is activated (i double-checked all possible checkboxes in plesk) a fresh mailbox gives us the following error while trying to send via smtp:

Aug 15 13:09:32 2d4 postfix/smtpd[8645]: connect from unknown[XX.XX.XX.XX]
Aug 15 13:09:32 2d4 postfix/smtpd[8645]: E9AF61C58851: client=unknown[XX.XX.XX.XX], sasl_method=PLAIN, sasl_username=XX@XXX.XX
Aug 15 13:09:32 2d4 greylisting filter[8651]: Starting greylisting filter...
Aug 15 13:09:32 2d4 /usr/lib/plesk-9.0/psa-pc-remote[8611]: handlers_stderr: SKIP
Aug 15 13:09:32 2d4 /usr/lib/plesk-9.0/psa-pc-remote[8611]: SKIP during call 'grey' handler
Aug 15 13:09:32 2d4 postfix/cleanup[8650]: E9AF61C58851: message-id=<53EDEA64.301@XXX.XX>
Aug 15 13:09:33 2d4 /usr/lib/plesk-9.0/psa-pc-remote[8611]: handlers_stderr: DATA REPLY:554:5.7.0 The message could not be sent. You are not allowed to use sendmail utility.
Aug 15 13:09:33 2d4 /usr/lib/plesk-9.0/psa-pc-remote[8611]: handlers_stderr: REJECT
Aug 15 13:09:33 2d4 /usr/lib/plesk-9.0/psa-pc-remote[8611]: REJECT during call 'limit-out' handler
Aug 15 13:09:33 2d4 postfix/cleanup[8650]: E9AF61C58851: milter-reject: END-OF-MESSAGE from unknown[XX.XX.XX.XX]: 5.7.0 The message could not be sent. You are not allowed to use sendmail utility.; from=<XX@XXX.XX> to=<YY@YYY.YY> proto=ESMTP helo=<[XX.XX.XX.XX]>

After deactivating the feature all mail is sent without any problems. We use postfix + dovecot.

Any idea what happened here ?

 

[IgorG]

Look at Tools&Settings>Mails Server Settings>Allow scripts and users to use Sendmail. Is this activated?

 

[OliverS.]

Hi Igor,

this checkbox is enabled, i also tried disabling and enabling, but the error message keeps the same. The limits are not exceeded.