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I've rent a dedicated server managed with plesk, but email was managed externally by another host.
Unfortunately by default email service was enabled and all email sent through my website (ex. forms) in a week seem to be lost. 165 email (from postfix deamon log) from potential customer, lost!
(here an example from log)
Jul 15 16:10:13 557479 postfix/pickup[30971]: D922E15E17FF: uid=10000 from=<admin>
Jul 15 16:10:13 557479 postfix/cleanup[3625]: D922E15E17FF: message-id=<778d5ceb971b8f36ef180ef85248b67d@www.xxx.com>
Jul 15 16:10:13 557479 postfix/qmgr[7941]: D922E15E17FF: from=<admin@557479.vhosting-it.com>, size=2239, nrcpt=1 (queue active)
Jul 15 16:10:13 557479 postfix-local[3629]: postfix-local: from=admin@xxx.vhosting-it.com, to=info@xxx.com, dirname=/var/qmail/mailnames
Jul 15 16:10:13 557479 postfix-local[3629]: Unknown user: info@xxx.com
Jul 15 16:10:13 557479 postfix/pipe[3628]: D922E15E17FF: to=<info@xxx.com>, relay=plesk_virtual, delay=0.03, delays=0.02/0/0/0.01, dsn=2.0.0, status=sent (delivered via plesk_virtual service)
This happens because the email service was active but was no email address set.
Furthermore, the option about "how to do" in case of "non-existing address" was set to REJECT too. (by default)
According to you, there is a bit possibility (a queue still active, another log, or a mails cemetery (???), or other)
for recover my emails, ore more data for recontacting customers?
thank you a lot for your help.
I've rent a dedicated server managed with plesk, but email was managed externally by another host.
Unfortunately by default email service was enabled and all email sent through my website (ex. forms) in a week seem to be lost. 165 email (from postfix deamon log) from potential customer, lost!
(here an example from log)
Jul 15 16:10:13 557479 postfix/pickup[30971]: D922E15E17FF: uid=10000 from=<admin>
Jul 15 16:10:13 557479 postfix/cleanup[3625]: D922E15E17FF: message-id=<778d5ceb971b8f36ef180ef85248b67d@www.xxx.com>
Jul 15 16:10:13 557479 postfix/qmgr[7941]: D922E15E17FF: from=<admin@557479.vhosting-it.com>, size=2239, nrcpt=1 (queue active)
Jul 15 16:10:13 557479 postfix-local[3629]: postfix-local: from=admin@xxx.vhosting-it.com, to=info@xxx.com, dirname=/var/qmail/mailnames
Jul 15 16:10:13 557479 postfix-local[3629]: Unknown user: info@xxx.com
Jul 15 16:10:13 557479 postfix/pipe[3628]: D922E15E17FF: to=<info@xxx.com>, relay=plesk_virtual, delay=0.03, delays=0.02/0/0/0.01, dsn=2.0.0, status=sent (delivered via plesk_virtual service)
This happens because the email service was active but was no email address set.
Furthermore, the option about "how to do" in case of "non-existing address" was set to REJECT too. (by default)
According to you, there is a bit possibility (a queue still active, another log, or a mails cemetery (???), or other)
for recover my emails, ore more data for recontacting customers?
thank you a lot for your help.
