Issue Symantec SSL Issue

[Wongle]

Hi there,

I have just installed Symantec SSL and keep getting the below error message when trying to assign a basic SSL cert;

"Error: Something went wrong with your order. Please double check configuration parameters.The parameter 'state' has improper value"

Plesk version is 17.5.3.

Could anyone advise please?

Cheers,
Wongle.

 

[UFHH01]

Hi Wongle,

the Plesk extension "Symantec SSL" is provided by Symantec ( => SSL & TLS Certificates by Symantec, formerly from VeriSign. ) and the provided support for this extension can be reached over the link, which is visible at the top right of this extension:

The standard documentation is available at:

=> https://www.plesk.com/wp-content/uploads/2017/08/plesk-symantec-ssl-user-guide.pdf​

If you think, that you experienced a current bug, when you entered a ( valid AND necessary ) STATE over the form at your Plesk Control Panel, pls. consider as well to open a new bug - report at, so that we are able to forward it to the Plesk developers:

=> Home > Forum > Plesk Discussion > Reports​

 

[Paulo Freitas]

Hi Wongle,

the Plesk extension "Symantec SSL" is provided by Symantec ( => SSL & TLS Certificates by Symantec, formerly from VeriSign. ) and the provided support for this extension can be reached over the link, which is visible at the top right of this extension:

View attachment 13560

The standard documentation is available at:

=> https://www.plesk.com/wp-content/uploads/2017/08/plesk-symantec-ssl-user-guide.pdf​

If you think, that you experienced a current bug, when you entered a ( valid AND necessary ) STATE over the form at your Plesk Control Panel, pls. consider as well to open a new bug - report at, so that we are able to forward it to the Plesk developers:

=> Home > Forum > Plesk Discussion > Reports​

I have a similar problem but i see this message

"Error: Something went wrong with your order. Please double check configuration parameters.API request responded with a 0 code."

What i should to fix this error???

thanks

 

[UFHH01]

Hi Paulo Freitas,

I already pointed out, WHERE you might reach the official support at the image at my above post => #2 . Pls. note, that Symantec is known for a fast and decent support.

 

[Paulo Freitas]

Hi Paulo Freitas,

I already pointed out, WHERE you might reach the official support at the image at my above post => #2 . Pls. note, that Symantec is known for a fast and decent support.

they dont give support by chat to this extension was what they told me

 

[Patrick Smit]

Hi there I had the same problem today with 2 domains only... By chance I noticed that one domain was still on PHP 5, so not on the latest PHP 7 version in the pull down menu after updating the php version to the same version as the domains that did work it worked fine.