Issue Tools & Settings is missing

[xVegaz]

Hey guys,
at first im sorry for my bad english. Im the admin of a webhosting account. At a lot of support documents i saw on the left site "tools and settings" but its not shown on me when i log in on example.com:8443. How you can see on she screenshot

 

[Bitpalast]

Tools & Settings needs a login with the user name "admin". Are you logged in as "admin"?

 

[xVegaz]

Tools & Settings needs a login with the user name "admin". Are you logged in as "admin"?

Thanks for your Answer. Im not logged in with "Admin" but with the owner Account. Maybe i have to ask the domain provider for the admin account. Thanke you!

 

[Bitpalast]

Yes, you need to ask the admin of the server. Tools & Settings is a section where server owners configure some basics of the server.

 

[maede]

is there a difference between admin and owner? I don't see the admin role

 

[scsa20]

The admin account is only for those who are the owners of the server itself. From the initial post it says you're just an admin for a web hosting account so I'm guessing you are buying hosting space from a wet hosting company that is using plesk? Or do you actually own the whole server? Cause if you own the whole server, you should have an actual admin account that was created during the set up of the account. If you are just buying web hosting space then chances are you won't get admin access which means you won't get access to the tools & settings and instead all the things you do will be located under your domain.