Upgrade to 10.4.4 - check-quota filter errors

[Christopher McBride]

Hi,

I upgraded to 10.4.4 and am getting errors in the maillog.

check-quota filter[26013]: Failed to run '/usr/sbin/postalias -q user@domain.com hash:/var/spool/postfix/plesk/virtual', rc = 1
/usr/lib64/plesk-9.0/psa-pc-remote[13635]: handlers_stderr: SKIP
/usr/lib64/plesk-9.0/psa-pc-remote[13635]: SKIP during call 'check-quota' handler

The email addresses for the check are remote addresses, but I would have expected this to be on local addresses?

Mail still seems to be sent fine.

Can anyone advise as to a solution?

 

[Christopher McBride]

Anyone able to help with this?

 

[Christopher McBride]

I have tried everything I can think with this, but still not getting rid of these warnings.

I've switched to QMail and back to Postfix
I've also run the mchk utility, but nothing changes.


Is anyone else having issues with the check-quota filter?

 

[Cheech]

Hi,

i have the same issue with Postfix since last Plesk upgrade 104.4 with some E-Mails receptions and very often timeouts but not at all receptions.

I didn't find anything about that issue before i did the upgrade i never had this issue.

Thanks in advanced.

Marcus

 

[Christopher McBride]

It seems to me that the handler is being incorrectly called on an outgoing message - when it can't possibly check of the recipient server mailbox has enough quota.

Any response from Parallels on this?

For completeness:

---------------------------------------------------------------
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
Parallels Plesk, 10.4.4, CentOS release 5.7 (Final), X64

PROBLEM DESCRIPTION AND STEPS TO REPRODUCE
When sending an outgoing mail, an error is produced and logged in the maillog (Error in post 1)

ACTUAL RESULT
Mail is sent, but error is produced

EXPECTED RESULT
Mail is sent and scanning isnt required for outgoing mail

--------------------------------------------------------------

 

[Cheech]

---------------------------------------------------------------
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
Parallels Plesk, 10.4.4, Debian Lenny 2.6.32-5-amd64, X64

PROBLEM DESCRIPTION AND STEPS TO REPRODUCE
When sending an outgoing mail, an error is produced and logged in the maillog (Error in post 1)

ACTUAL RESULT
some mails have no issues some mails have this issue

EXPECTED RESULT
i know a patch is out but i can't update my version because in plesk the update/upgarde page isn't working any more after the upgrade to 10.4.4 and over console i get the error 403 so i'm blocked as strato user.

--------------------------------------------------------------

 

[Christopher McBride]

I had hoped the micro update you mentioned had a fix, but after updating, the errors persist.

 

[Christopher McBride]

Can someone list the permissions for all files in the directory below please?

/usr/local/psa/handlers/hooks

Mine looks like this:

-rwxr-x--- 1 root    popuser 32224 Nov  2 12:39 autoresponder
-r-sr-sr-x 1 popuser postfix 40800 Nov  2 12:40 check-quota
-rwxr-x--- 1 root    popuser 33912 Nov  2 12:39 dk_check
-rwxr-x--- 1 root    popuser 34568 Nov  2 12:39 dk_sign
-rwsr-x--- 1 root    popuser 57608 Nov  2 12:41 grey
-rwxr-x--- 1 root    popuser  7896 Nov  2 12:40 sender_ip
-rwxr-x--- 1 root    popuser 26760 Nov  2 12:39 spf
-rwxr-x--- 1 root    popuser 12224 Nov  2 12:39 test

The permissions on check-quota don't look the same as the rest (with the exception of grey).

 

[Cheech]

my looks not diffrent:

-rwxr-x--- 1 root popuser 31848 2. Nov 13:44 autoresponder
-r-sr-sr-x 1 popuser postfix 40176 2. Nov 13:45 check-quota
-rwxr-x--- 1 root popuser 36128 2. Nov 13:45 dk_check
-rwxr-x--- 1 root popuser 36152 2. Nov 13:45 dk_sign
-rwsr-x--- 1 root popuser 58728 2. Nov 13:46 grey
-rwxr-x--- 1 root popuser 7952 2. Nov 13:45 sender_ip
-r-xr-x--- 1 root popuser 32904 2. Nov 13:44 spam
-rwxr-x--- 1 root popuser 27976 2. Nov 13:45 spf
-rwxr-x--- 1 root popuser 12040 2. Nov 13:44 test

 

[Christopher McBride]

I'd say they are basically the same - just different filesizes and dates.

Since we are both having the issue, can someone else post theirs please?


Any input from Parallels?

 

[MuzafferA]

Hi.

The same problem besides those mentioned in my 10.4.4.

What can we do about this issue. Please urgent help.

 

[fearz]

Same problem

Same sizes...whats wrong here?

 

[fearz]

So what now?

Plesk..Igor...Please support!

 

[fearz]

I sometimes get this as well:

Jan 7 21:53:51 xxxcheck-quota filter[26310]: stat('/var/qmail/mailnames/xxxx.com/xxxx/Maildir') failed. Permission denied: 13

My files:

root@earth:/usr/local/psa/handlers/hooks# ll
total 288
-rwxr-x--- 1 root popuser 26984 Nov 2 14:37 autoresponder
-rwxrwxrwx 1 popuser postfix 35732 Nov 2 14:37 check-quota
-rwxr-x--- 1 root popuser 28008 Nov 2 14:37 dk_check
-rwxr-x--- 1 root popuser 28756 Nov 2 14:37 dk_sign
-rwsr-x--- 1 root popuser 51936 Nov 2 14:38 grey
-rwxr-x--- 1 root popuser 6104 Nov 2 14:37 sender_ip
-r-xr-x--- 1 root popuser 28660 Nov 2 14:37 spam
-rwxr-x--- 1 root popuser 23148 Nov 2 14:37 spf
-rwxr-x--- 1 root popuser 9892 Nov 2 14:37 test
root@earth:/usr/local/psa/handlers/hooks#



root@earth:/usr/lib/plesk-9.0# ll
total 11564
-rwxr-x--- 1 root root 415 Nov 2 14:39 apskeyhandler
-rwsr-xr-x 1 root root 316224 Nov 2 14:39 autoresponder
-rwxr-xr-x 1 root root 3316 Nov 2 14:38 bouncemessage
drwxr-xr-x 2 root root 4096 Jan 7 10:15 domain_rename
-rwxr-x--- 1 root root 49564 Nov 2 14:38 gl_dbcleaner
-rwxr-xr-x 1 root root 973 Nov 2 14:39 handlers-tmpfs
-rwxr-x--- 1 root root 10935 Nov 2 14:39 key-handler
-rwxr-xr-x 1 root root 125 Nov 2 14:39 key-upgrade
-rwxr-x--- 1 root root 1791 Nov 2 14:39 key-upgrade8
-r-xr-x--- 1 root root 135008 Nov 2 14:37 mail_admin_aliases
-rwxr-x--- 1 root root 58532 Nov 2 14:37 mail_auth_dump
-rwxr-x--- 1 root root 118468 Nov 2 14:37 mail_dk_restore
-rwxr-x--- 1 root root 116508 Nov 2 14:38 mail_grey_restore
-rwxr-x--- 1 root root 16796 Nov 2 14:37 mail_handlers_init
-rwxr-x--- 1 root root 86900 Nov 2 14:37 mail_kav8_restore
-rwxr-x--- 1 root root 283716 Nov 2 14:37 mail_mailbox_restore
-r-xr-x--- 1 root root 36774 Nov 2 14:38 mailman_conf_init
-rwxr-x--- 1 root root 238780 Nov 2 14:38 mailman_lists_dump
-r-xr-x--- 1 root root 299560 Nov 2 14:38 mailmng_domain_toggle
-rwxr-xr-x 1 root root 3255 Nov 2 14:37 mail_postfix_transport_restore
-rwxr-x--- 1 root root 356348 Nov 2 14:37 mail_postfix_transport_restore.worker
-rwxr-x--- 1 root root 45912 Nov 2 14:37 mail_responder_restore
-rwxr-x--- 1 root root 37810 Nov 2 14:37 mail_restore
-rwxr-x--- 1 root root 75100 Nov 2 14:37 mail_spam_restore
-rwxr-x--- 1 root root 30120 Nov 2 14:37 mail_spf_restore
-r-xr-xr-x 1 root root 23876 Nov 2 14:38 mailsrvanalog
-r-xr-x--- 1 root root 840920 Nov 2 14:37 mailsrv_conf_init
-r-xr-x--- 1 root root 959048 Nov 2 14:37 mailsrv_entities_dump
-r-xr-x--- 1 root root 556 Nov 2 14:37 mailsrv_set_hostname
-rwxr-sr-x 1 root mail 4252 Nov 2 14:39 mm_wrapper
drwxr-xr-x 2 root root 4096 Jan 7 09:58 mysql
-r-xr-x--- 1 root root 146948 Nov 2 14:37 postfix_conf_set
-rwxr-xr-x 1 popuser popuser 54072 Nov 2 14:37 postfix-local
-rwxr-xr-x 1 root root 12056 Nov 2 14:38 postfix-mailman
-rwxr-x--- 1 root root 113920 Nov 2 14:38 postfix-poplockdb-clean
-rwxr-x--- 1 root root 43484 Jan 7 21:33 postfix-queue

 

[fearz]

Anyone please?

Anyone please?

 

[IgorG]

fearz,
Could you please fill template http://forum.parallels.com/showthread.php?t=106113 with all necessary detail, logs, descriptions and steps to reproduce? Reports provided above are very poor and haven't necessary information.
I will forward your full report to developers as soon as I recieve it.

 

[fearz]

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE

Plesk 10.4.4 MU 10 / CentosOS 5 Linux 2.6.18-194.32.1.el5 #1 SMP Wed Jan 5 17:53:09 EST 2011 i686 i686 i386 GNU/Linux

PROBLEM DESCRIPTION AND STEPS TO REPRODUCE

To reproduce, sending/receiving emails

Upon random sending/receiving emails I get this warning/errors:

Jan 8 18:03:45 earth check-quota filter[15306]: Failed to run '/usr/sbin/postalias -q ashraf_33@xxx.com hash:/var/spool/postfix/plesk/virtual', rc = 1


Jan 8 17:44:01 earth check-quota filter[13960]: stat('/var/qmail/mailnames/domain.com/mailboxname/Maildir') failed. Permission denied: 13
Jan 8 17:47:03 earth check-quota filter[14161]: stat('/var/qmail/mailnames/domain.com/mailboxname/Maildir') failed. Permission denied: 13
Jan 8 17:47:03 earth check-quota filter[14163]: stat('/var/qmail/mailnames/domain.com/mailboxname/Maildir') failed. Permission denied: 13
Jan 8 17:47:03 earth check-quota filter[14165]: stat('/var/qmail/mailnames/domain.com/mailboxname/Maildir') failed. Permission denied: 13

ACTUAL RESULT

So far I've seen emails get delivered but i am sure there is still something wrong that needs checking

EXPECTED RESULT

No warnings / the above shouldn't be present, maybe there is something wrong with permissions of handlers?

ANY ADDITIONAL INFORMATION
-----------------------------------------

 

[IgorG]

Thank you! I have forwarded it to developers of Plesk Service Team. Let's wait their answer.

 

[IgorG]

BTW, you can send me login credentials for problem server to PM if possible. I will forward it to developers for improving investigation process.
Thank you.

 

[fearz]

BTW, you can send me login credentials for problem server to PM if possible. I will forward it to developers for improving investigation process.
Thank you.

Sent you in PM...